How to write multi-line SMS messages without sending early

When composing SMS messages in Prop AI, it's easy to accidentally send a message by pressing 'Enter' before you're ready. Here's how to avoid that.

Add line breaks without sending

To write multi-line messages while avoiding accidental sends:

1. Type your SMS message in the input area as usual.
2. Instead of pressing Enter, press Control + Enter to insert a line break.
3. Repeat Control + Enter to create multiple paragraphs or lines.
4. When you're ready, click the send button to submit the complete message.

⚠️ Important: Pressing Enter alone will send your message immediately—even if it's incomplete. Messages cannot be edited or deleted after sending.

For additional guidance on using Prop AI for campaigns, check out the Using Prop AI for Campaign Management workflow.